Privacy Policy
Thank you for viewing this privacy statement. This statement is for your information and does not have contractual effect.
INTRODUCTION
AWS Water Solutions (“AWS”, “we” or “us”), a member of the AREES family, takes the privacy of your information seriously. This Privacy Policy applies to the https://aws.arees.com.sg website (the “Website”) and governs data collection, processing, and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). By using the Website, you consent to the data practices described in this statement.
INFORMATION COLLECTED FROM ALL VISITORS
We obtain personal data about you when you visit us. We may monitor the use of this Website through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Website or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means we will not be able to identify you individually.
ADDITIONAL PERSONAL INFORMATION COLLECTED
AWS Water Solutions may collect and process:
- Personally identifiable information, such as:Your name, email address, and contact number when you contact us via web forms;Details contained in relevant documents you provide when using our Services, including your installation address and specific product queries.
- Technical Information, such as your IP address, browser type, domain names, and access times. This information is used for the operation and quality maintenance of our Services.
USE OF PERSONAL INFORMATION
The collection and processing of personal data includes, but is not limited to, the following purposes:
- Agreements & Arrangements: Processing purchase contracts for water dispensers or slushy machines, managing payments, and delivering required notices/documents.
- Services & Products: Delivery and installation of all products, customer relationship management, and responding to your enquiries.
- Communication & Marketing: Sending information via email, telephone calls, or text messages (SMS/WhatsApp) regarding new BTO bundles, product launches, and special offers.
- Internal Records: For research, statistical analysis, and to improve the overall user experience of our Website.
NON-DISCLOSURE
AWS Water Solutions does not sell, rent, or lease your Personal Information to third parties. We may share data with trusted partners (such as installation teams or delivery couriers) to help perform necessary services. All such third parties are prohibited from using your personal information except to provide these services to us and are required to maintain strict confidentiality.
DISCLOSURE OF PERSONAL INFORMATION
We will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with legal requirements; (b) protect and defend the rights or property of AWS Water Solutions; and (c) protect the personal safety of users or the general public.
USE OF COOKIES
Our Website uses “cookies” to help personalize your online experience. Cookies are uniquely assigned to you and help us ensure a smooth user experience and perform analytics (such as Google Analytics). You may choose to decline cookies via your browser settings; however, this may prevent you from fully experiencing the interactive features of our Website.
SECURITY OF YOUR PERSONAL INFORMATION
We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. While we use strict procedures and security features to prevent unauthorized access, no internet-based service is completely secure, and transmission is at your own risk.
CHANGES TO THIS STATEMENT
AWS Water Solutions will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this statement to stay informed on how we are protecting your information.
CONTACT INFORMATION
If you have any questions or feedback relating to your personal information or our Privacy Policy, please contact us at:
Email: aws@arees.com.sg
